Our products

Purpose-built tools for 9-1-1 data, testing, and reporting.

From safe synthetic data you can share freely to audience-ready performance reporting, our products extend the consulting work into software centers can use every day.

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Available for licensing

SynthCCD

Realistic synthetic CAD and call-center data for 9-1-1, without the privacy risk.

SynthCCD generates synthetic 9-1-1 computer-assisted dispatch (CAD) incidents and hourly phone-center counts so centers, vendors, and researchers can build, test, and teach analytics on lifelike data. Every record is artificial from the ground up, so datasets are safe to share for training, software testing, staffing studies, and conference demonstrations — no real caller information ever leaves your systems.

Use it to prototype dashboards, validate a new CAD export, rehearse NENA-style compliance checks, or give analysts a rich practice dataset with agency, priority, lifecycle timestamps, personnel, addresses, and elapsed-time fields already wired together.

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  • Lifelike CAD incidents with agency, priority, full lifecycle timestamps, personnel, and elapsed-time fields
  • Hourly 9-1-1, non-emergency, abandoned, and outbound call counts for demand and staffing analysis
  • Full street-address output with OpenStreetMap-backed addresses and local caching
  • Flexible exports: CSV, Parquet, JSON, YAML, GeoJSON, Shapefile, and direct database targets
  • Guided Textual TUI plus scriptable Typer CLI for repeatable dataset builds
  • Ideal for training, vendor demos, QA testing, and analytics prototyping — no PII required

Coming soon — working title

DMA Reporting Engine

Audience-ready 9-1-1 performance reporting, from the executive suite to the QA desk.

The DMA Reporting Engine is our in-development, multi-language analytics platform that turns CAD and phone data into performance reports, compliance analysis, and operational dashboards — each tailored to the role reading it. It is not yet generally available; what follows is a preview of anticipated capabilities, not a final feature commitment.

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  • Reports for executives, operational managers, shift supervisors, QA/QI managers, and analysts
  • Built-in NENA, APCO, and NFPA 1710 compliance checks for answer time and alarm processing
  • Advanced analytics roadmap: forecasting, queueing models, control charts, and spatial hotspots
  • Specialized AI agents that explain methods and surface actionable recommendations
  • Consistent branded visualizations across Python, R, Julia, and SQL
  • Planned weekly report packs and live dashboard templates per audience